Specific requirements of human resources in the IT sector in Portugal

Conference proceedings article


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Publication Details

Author list: Baldaque, A. Santos Pereira, C., Azevedo C., Lobo, C., Lopes, F. e Morais P
Publication year: 2015
Start page: 3927
End page: 3936
Number of pages: 10
ISBN: 978-84-606-5763-7
Languages: English-Great Britain (EN-GB)


The strong growth in recent years in the ICT sector has been limited by the shortage in the number of

professionals available to fill the growing number of jobs that emerge in this area. This is a particularly

serious problem in Europe where the shortage stubbornly persists, despite the efforts made by

European leaders over the past decade. Aware of these needs, we carried out a study on the specific

needs of human resources in the ICT sector in Portugal in the view of retraining unemployed, in

partnership with ANETIE, National Association of Information Technology and Electronics Enterprises.

The study began with a search aiming to identify the existing ICT professions, coming to a list of 15

professions applicable in Portugal. Based on several European studies we constructed a list of

technical activities and responsibilities associated with each profession.

As the next step a survey was conducted using a questionnaire aimed to gather information about the

relevant professions in the ICT sector, the main activities to be undertaken, and the needed skills, not

only technical, but also soft, cognitive, business and communication skills.

The results show that the Software Developer is the profession with more number of workers existing

in the enterprises from the sample, but it is also the most needed in the next three years. Five other

professions should, also, be highlighted as the most needed: IT Consultant, Technical Specialist (HW/

SW), Helpdesk Professional, Project Manager and Sales Manager. The CIO profession was not

mentioned by any organization.


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Last updated on 2019-13-08 at 00:46